- What
type of business are you in?
- Who are
the principals of HSG?
- What
makes HSG unique among the many options available in HIT consulting?
- How do
you assess viabilities and efficiencies? How
do you know what to look for?
- Do you
work alone?
- What do
you mean by “vendor experience”?
- How do
you sell and charge your services?
- We
don’t have a need for a consultant in the traditional sense.
However, we do find that on a somewhat regular basis we need access to IT
expertise and support without regard for specific projects or objectives.
Can you help us?
- Why does
someone choose you and how do they find you?
- What are
the sizes and types of healthcare organizations you work with?
- How
long does a typical “engagement” last? How
long are you on site?
- What
personnel do you normally work with at your customer sites and how much of their
time is involved?
Q. What
type of business are you in?
A. HealthSys Solutions
Group (HSG) is a healthcare consulting firm providing IT expertise and services
to hospitals,
medical practices, and other health care organizations. Our mission is to
optimize the value of our client’s
technology investments, helping them to realize their business objectives.
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Q. Who are
the principals of HSG?
A. The firm was founded
by Steve Vebber an industry veteran with over 25 years of experience in the
Healthcare Information Technology (HIT) marketplace.
He has helped virtually hundreds of healthcare organizations realize the
value of information technology in achieving their goals.
His expertise, developed while working his entire career for industry
leading IT vendors, gives him a unique perspective on the successful application
and deployment of technology in the healthcare setting.
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Q. What
makes HSG unique among the many options available in HIT consulting?
A. Our experience and
knowledge is unique. Having worked
for and competed against industry leading IT vendors for over 25 years we have observed first hand
what works and what doesn’t and more importantly, why.
In addition, this expertise leads to more streamlined and cost efficient
processes by cutting through a lot of the unnecessary red tape sometimes
associated with the successful acquisition, deployment and utilization of these
IT solutions. Further we are vendor independent. These characteristics
clearly make a difference.
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Q. How do
you assess viabilities and efficiencies? How
do you know what to look for?
A. Our extensive
involvement with literally hundreds of hospitals, medical practices, and other health care
organizations of all sizes in
negotiating IT agreements, developing and managing software implementation
projects and developing and deploying services to optimize IT utilization has
equipped us with a unique insight on creating effective and efficient strategies
for success in maximizing the value of your technology investment.
We apply this knowledge and focus our assessments around “conditions of
qualitative and quantitative satisfaction” to arrive at objectives and measurable outcomes that add value
for our customers.
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Q. Do you
work alone?
A. If the scope of the
project is within our core competence, we generally work alone.
However, if there is a portion of a larger project we do not feel
qualified to address and add value, we collaborate with expert resources outside
of HSG that are approved in advance by our clients.
In all cases, HSG will “own” the project and be responsible for the
results.
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Q. What do
you mean by “vendor experience”?
A. “Vendor
experience” refers to the relevant cumulative knowledge gained over 25 years
working for and competing against leading healthcare information software companies.
This experience gives us a unique insight into how vendors operate and
interact with the market as well as a rare perspective as to why software
solutions succeed and fail in seemingly similar types of healthcare
organizations. We leverage this
knowledge in collaborating with our customers to provide superior value and
return on their IT investments.
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Q. How do
you sell and charge your services?
A. We focus our efforts
around collaboration with our customers to identify objectives that result in
measurable improvements that increase the technology value to their
organization. We associate our fees
in relation to the project outcomes and defined value to be delivered.
In this way, there is a cap on your investment, the desired outcomes are
measured with clarity and you don’t worry about a continuous meter running or
project creep. In addition, clients pay out of pocket expenses associated with
completing the project
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Q. We
don’t have a need for a consultant in the traditional sense.
However, we do find that on a somewhat regular basis we need access to IT
expertise and support without regard for specific projects or objectives.
Can you help us?
A. We have several
options to address this common question. Contact
us at 919.844.4140 to learn which is right for your situation.
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Q.
Why does someone choose you and how do they find you?
A. Our experience and
knowledge is unique. With our
experience on the vendor side of the equation we have observed first hand what
works and what doesn’t and more importantly, why.
In addition, this expertise leads to more streamlined and cost efficient
processes by cutting through a lot of the unnecessary red tape sometimes
associated with the successful acquisition, deployment and utilization of these
IT solutions. We are completely vendor neutral. Our focus is on what is best for
our customers.
We can be contacted at
919.844.4143 or by going to the “contact us” section of our web site www.healthsyssolutions.com.
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Q. What are
the sizes and types of healthcare organizations you work with?
A. We work with hospitals,
medical practices, and other health care organizations of all sizes.
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Q. How long
does a typical “engagement” last? How
long are you on site?
A. Every engagement has
different objectives and requirements. The
duration and on-site requirements are solely dependent on how long it takes to
solve a customer’s need. After a
preliminary fact finding discussion, we focus on the most expedient method to
achieve successful outcomes. These
elements would be discussed prior to any proposal being submitted.
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Q. What
personnel do you normally work with at your customer sites and how much of their
time is involved?
A. After ascertaining the
objectives, we work with you to outline the scope and tasks necessary to
successfully achieve the desired results. At
that time we recommend who would be the most effective personnel to collaborate
with and how much time it will require.
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